Support

Questions, problems or feedback? Email us and we'll get back to you.

Contact

Email: fatehb91@gmail.com

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How do I cancel my Pro subscription?

Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, choose Sound Sharp and tap Cancel Subscription. Cancel at least 24 hours before the renewal date to avoid being charged for the next period.

I paid for Pro but the app shows the free tier

Open the app, go to Profile → Subscription and tap Restore Purchases. Make sure you're signed in to the same Sound Sharp account and the same Apple Account you used to subscribe.

How do I get a refund?

Refunds for App Store purchases are handled by Apple. Request one at reportaproblem.apple.com.

How do I delete my account?

In the app, go to Profile → Delete Account. This permanently removes your account, recordings and analysis history. Deleting your account does not cancel an App Store subscription; cancel it in Settings as described above.